• Basic Flood Investigation

    As 2017 demonstrated, flooding can have a significant impact on the insurance industry. First in our flood series, this course will explain how a flood affects a structure, teach you to recognize damage caused by floods, and provide you the knowledge necessary to differentiate flood damage from other causes in order to properly assess claims.



  • Chimney Fires & Structural Implications

    Chimney fires are often cited as a culprit for various types of damage encountered when inspecting a chimney. This course will teach you how to differentiate between the various causes of damage, desirable and undesirable conditions for using a fireplace, how chimney fires occur, and the typical conditions found during and after a chimney fire.



  • Commercial Roofing 101

    This one-hour course offers in-depth content on low-sloped roof systems, their components, durability and common defects. Learn how low-sloped roofs are affected by wind, hail and other perils, and how you can differentiate damages to determine an accurate cause of loss.



  • Fire Investigation and Subrogation

    Successful fire subrogation first requires a successful origin and cause investigation. Guided by industry standards, this course takes you step-by-step through conducting a thorough fire investigation, handling evidence, and building a solid subrogation case.



  • Investigating Damage to Foundations

    Foundation damage often appears as a result of foundation and slab movement. This course will explore how loads are applied through a structure and supported by a foundation system, and will investigate causes of failure.



  • Investigating Flooring Damage

    Identifying cause of damage (or perceived damage) to floor coverings can be a challenge. This one-hour course will explore damage to flooring products, how to investigate possible causes, and how to assess potential repair alternatives.



  • Investigating Incendiary Fires

    What is a incendiary fire and how do we distinguish it from accidental, natural, and undetermined fire causes? Learn about the various fire causes, incendiary fire indicators, and how to identify motive versus intent.



  • Investigating Residential Kitchen Fires

    A high percentage of residential fires are caused by unattended food on the range. Learn about trade practices, technical forensics used to determine the cause of residential cooking fires, and ways to minimize risk.



  • Investigating Water Damage, Part I

    How can water get in your home and what damage can it lead to? This course will teach you how to identify sources of moisture, the cause and effect of fungal growth, and when water damage can lead to long-term issues.



  • Investigating Water Damage, Part II

    Uncovering the duration of water in an area is one of the key factors in determining coverage for a claim. Learn how to calculate the time frame of water on drywall, lumber and decking, and cabinetry.



  • Nature vs. Structure: Hail Damage to Asphalt Shingles

    Hail damage to asphalt shingles is a commonly misunderstood loss. In this course, our presenter dives into the science of hail fall and asphalt shingle damage, and how the scientific method and collateral damage study are vital to properly identify hail damage.



  • Nature vs. Structure: Storm Damage to Clay and Concrete Tile Roofing

    Storm damage to clay and concrete tile roofing is commonly attributed to hail events, strong winds, and hurricanes. Through this course, you’ll learn the characteristics of tile roofing, how to recognize different kinds of storm and other damage, and how to determine whether a full replacement or spot repair is necessary.



  • Nature vs. Structure: Tornado Damage to Residential Structures

    The last several years have seen an increase in tornado activity throughout the United States, and property owners have reported more tornadic wind-related damages. This webinar will outline the Enhanced Fujita scale, how to identify the extent of damage caused by a tornado, and when to recommend repair vs. rebuilding following a storm.



  • Nature vs. Structure: Wind/Storm Damage to Windows

    Following a storm or hurricane, wind damage is a common diagnosis. But is it as common a culprit as is claimed? Join our expert in this course to find out how wind affects windows, evidence of wind damage to windows, and how to differentiate between wind and alternative causes of damage.



  • Wind and Hail

    This one-hour course will introduce you to the science behind wind and hailstone forces. Gain the knowledge and skill to perform an effective site study and learn how to conduct a thorough analysis of the most common causes of damage.



Course Catalog

Donan offers expert-led courses on a variety of topics related to property loss, which you can browse below.

While course recordings or on-demand classes for previous webinars are not available, we can provide key resources compiled by our experts.

Contact us to schedule a live event or webinar for your team, company, or organization. We can support up to 3,000 attendees!

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