There are hundreds of thousands of vehicle fires every year, resulting in billions of dollars of property damages.  Vehicle fire investigations require unique considerations, and this course outlines the questions to ask and patterns to look for to determine the origin and cause. Our expert will take you through detailed case studies, covering everything from passenger to large industrial vehicle fires.

This one-hour course provides a basic understanding of explosions and explores why they occur.  Learn the science behind explosions and how to identify indicators of the cause.  We’ll cover common misconceptions, questions to ask on-scene, and what to expect during a formal investigation by a fire investigator.

There’s more to an Undetermined fire classification than many realize. This course explores the relationship between successful subrogation and fire cause classification, and covers practical topics ranging from evidence deterioration, asking the right questions, and when to author a report.

How many potential accident liabilities exist in a single staircase? There may be more than you realize. Join our expert panel to explore a premises from the unique perspectives of a human factors engineer and certified safety professional; civil engineer, and Ph.D. in structural engineering. From building code and structural design, to materials and safety practices, we’ll break down the potential threats from every angle.

Moderator: Emily Faith, JD
Panelists: David Johnson, P.E., CSP
Russ Zeckner, P.E., CFEI
Terry Weigel, P.E., Ph.D.

Donan has extensive experience investigating properties after catastrophes. This course will take you through important lessons learned from Hurricane Irma which brought widespread damages across the state of Florida in 2017.  Learn the differences in how wind and water affect a property, and how you can recognize these differences during a site study.
CE credits offered in AL, FL, GA, KY, MS, NC, OK, TX, WY

This course provides an understanding of commercial blasting and the potential damage it can cause to nearby structures.  Learn how blasting is conducted, monitored, and reported, and examine case studies that illustrate the differences between real and perceived blasting damages.
CE credits offered in AL, FL, GA, KY, MS, NC, OK, TX, WY

Explore the science behind Mother Nature’s most unpredictable peril – earthquakes. Learn how energy and other factors can affect a property during an earthquake, and walk through case studies with our expert to discover how to differentiate earthquake damage from other causes.
CE credits offered in AL, FL, GA, KY, MS, NC, OK, TX, WY

Construction defects can lead to structural failures, liability claims, water intrusion and a whole host of other issues. Learn how to recognize the signs of construction defects in the field – from common roofing installation issues to major structural defects.
CE credits offered in AL, FL, GA, KY, MS, NC, TX, WY

Pending Approval in  OK

Collateral indicators of hail impact are important in any hail investigation. Learn how collateral indicators on window frames, siding, decks and more, can assist in your overall property assessment, from understanding characteristics of the hail event to determining whether hail damage exists.
CE credits offered in AL, FL, GA, KY, MS, NC, OK, TX, WY

In 2017, the U.S. saw more than 66,000 wildfires that cost billions of dollars in residential and commercial property damages, and caused injuries and fatalities. Understand how wildfires start and how damages can be prevented, as well as what subrogation potential exists in wildfire losses.

Adjuster CE credit offered for AL, FL, GA, MS, NC, NM, WY, and TX
Pending adjuster CE credit for IN and KY

Sinkholes can cause extensive damages to property, utilities, and roadways, and ultimately lead to significant losses in property values. This course will define sinkholes, explore the different types, discuss areas that are prone to this peril, and explain how to investigate damages caused by sinkholes.

This course is approved for adjuster CE credit in AL, FL, GA, IN, KY, NC, MS, OK, TX, & WY with pending approval for NM.

Large fire loss investigations can be complex and require the coordination of many parties. Our fire expert covers what adjusters need to know about how they can contribute to a successful fire investigation, from contacting the insured to protecting the scene and preventing spoliation.

Approved for adjuster CE credits in the following states: AL, FL, GA, IN, KY, MS, NM, NC, OK, TX, & WY

Commercial building failures can be high dollar losses so it’s important to know the cause of the failure, whether wind, construction defects, or both.  This course will cover code requirements, the use of aerial photography, and how consulting forensic meteorology can all assist in reaching a conclusive answer.
CE credits offered in AL, FL, GA, KY, MS, NC, OK, TX, WY

This course will explore the complexity of electrical fires as they pertain to residential and commercial structures, and provide an intermediate understanding of electrical failures to assist adjusters during their investigations. Topics covered include lightning and CSST fires and resistance heating fires.

Approved for adjuster CE credits in the following states: AL, FL, GA, MS, NM, NC, OK, TX, & WY; pending approval in: IN & KY.

This course provides an overview of complex issues regarding low-slope roof systems. Our expert will teach you to identify low-slope roof membrane systems, determine typical water intrusion causes, and to address repair versus replace remediation scenarios. At the end of the course you’ll have a better understanding of how to differentiate poor quality workmanship, age-related deterioration, and inadequate maintenance practices from storm damage.

Approved for adjuster CE credits in the following states: AL, FL, GA, IN, MS, NM, NC, OK, TX, & WY

As 2017 demonstrated, flooding can have a significant impact on the insurance industry. First in our flood series, this course will explain how a flood affects a structure, teach you to recognize damage caused by floods, and provide you the knowledge necessary to differentiate flood damage from other causes in order to properly assess claims.

Approved for adjuster CE credits in the following states: AL, FL, GA, MS, OK, VA, and TX
Pending approval: IN, KY, NC, NM, and WY

Following a hurricane or other severe storm event, adjusters often need to separate flood damage from wind damage. Second in our flood series, this advanced course will cover how flood and wind affect a structure, teach you to differentiate flood and wind damage where there is both, and explore what you should expect from an engineer’s report and how to interpret the findings.

Approved for adjuster CE credits in the following states: AL, FL, GA, IN, MS, NC, NM, OK, VA, TX, and WY
Pending approval: KY 

There’s a lot at stake when litigating a large fire loss.  Dig through the rubble with our qualified subject matter experts and determine what’s important to your case.  Our expert panel features a certified fire investigator with decades of experience, an electrical engineer trained in fire causes, and a mechanical engineer.
CLE credits offered for FL
CLE credits pending in KY, OH
CE credits offered in AL, FL, GA, MS, NC, TX 

From our litigation services, this course will explore product liability claims stemming from commercial truck accidents caused by brake failures.  One of our mechanical engineering experts explores the evidence that is essential to both defense and plaintiff attorneys working these cases.

This course is approved for adjuster CE credit in AL, FL, GA, IN, KY, NC, NM, MS, & WY with pending approval for OK and TX.
This course is approved for CLE credit in KY.

The construction practices of today are changing, but the changes aren’t always implemented properly (or even understood). This course will explore the changing technologies and practices that are entering our homes and our lives, including  air-tight houses and ventilation systems; insulation, air barriers, and vapor retarders; and new technologies that control these systems.

This course is approved for adjuster CE credit in AL, FL, GA, IN, MS, NC, OK, TX, & WY.

Lightning damages totaled over $825 million in 2016, and lightning claims are increasingly common throughout the U.S.  This course covers the characteristics of lightning damage and discusses issues to consider when presented with a lightning claim.  Our expert will explore a multitude of relevant topics including lightning damage to convoluted stainless steel tubing and electrical systems, as well as electrical damage to appliances, well pumps, and HVAC systems.

This course is approved for adjuster CE credit in AL, FL, MS, NC, OK, TX, & WY with pending approvals for GA, IN, and KY.